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Health Industry ExperienceManaged Care
– Studied the market for HMOs,
PPOs and other Alternate Delivery Systems
– Evaluated corporate acquisition and merger options
– Designed Managed Care products
– Sold these products to large and small corporate employer groups
– Implemented advertising and marketing communication programs
– Developed information systems
– Trained information system users
– Worked with providers to facilitate use of system
Practice Management
– Studied the competitive market
for hospitals and regional clinics
– Guided management teams through strategic and operational planning
– Facilitated information system selection
Customer Service
– Developed field service office systems and procedures.
– Trained customer service personnel as system users.
Payment Systems
– Blue Cross and Blue Shield
– HMO, PPO
– Indemnity Insurance
– Self-Insurance and Third Party Administration
Products
– HMO – PPO – Insured
– Wellness – Dental – Prescription Insured
– Vision – Life & AD&D -- Health
Personal View: I see great potential in patient
relationship systems that enhance patient care, patient knowledge and the
individual’s relationship with the physician. The Internet presents the
opportunity to advance beyond "sick care" and "managed care" to
effective "health care."
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